When you are looking for the rental price, you must know what is included in the specified price. Customer needs are different and you need to be sure that you are paying for what you really want.

The following is included in the price:

• Basic insurance up to the deductible amount (CDW)
• Theft protection (TP)
• Unlimited mileage
• Additional driver
• Tax

When picking up the vehicle, you are obliged to present your:

• driving licence 
• credit card
• passport or ID card

Since the rental price includes basic insurance, the agent will ask you if you want additional insurance. Please read the insurance section which you can find on our website. You will receive a Rental Agreement to read and sign it. It indicates all the important costs, as well as the insurance you have selected. You will inspect the car to see in what condition you are taking over the vehicle and sign a document to confirm it. This procedure is necessary to determine any damage incurred during your rental. After that you will receive the car keys, a copy of the Rental Agreement and a form on the condition of the car.

As a guarantee, no cash deposit can be placed due to the possibility of additional charges. Various parking tickets, traffic offences, etc. are sometimes delivered to our address 15-30 days after the vehicle has been returned. In case of a cash deposit, we have no means to settle such additional charges with.

If you receive a non-refueled vehicle, you will return the vehicle with the tank filled up to the same level as you received it. If you return more than you have received, the difference will not be refunded.

The vehicle pickup procedure lasts for 5-10 minutes.

Yes, there is a green card in the vehicle documentation used for crossing the border.

SCDW is the abbreviation for Super Collision Damage Waiver – an additional insurance with which you buy your participation in possible damage.

The amount of the SCDW depends on the vehicle category.

It is possible to deliver the vehicle to a hotel. You should contact our colleagues and inform them of the exact address of the hotel, the time and date on which you wish the vehicle to be delivered.

Multiple people can be entered in the rental agreement as drivers. When picking up a vehicle, all drivers must submit their driving licences for inspection.

Deductible is the maximum amount of participation in damage. The amount of participation in damage depends on the vehicle category.

During the rental period, you can call us and extend your rental to the desired date. Additional rental days will be charged according to the valid price list.